COVID-19 Information

Visiting restrictions update

On Monday the 21st of August 2021, the Victoria government announced regional Victoria will go back into lockdown. This led to a change in directives around visitation in aged care facilities. 

Please find an update on the ensuing COVID-19 situation from the Moyola Team:

  • Despite the evolving situation in Shepparton and the surrounding areas, please be assured that we are pleased to advise that all our residents and staff are free from any COVID-19 threats. This is a difficult time for us all, because of the COVID-19 situation we are faced with limited staff. At Moyola, our staff are our most valued asset. And we’re delighted to do what we can to support our staff through an overwhelming time. Given this, we respectively ask you to remain patient with our staff during this time.


  • NO VISITORS continue to be permitted, with the exception of End-of-Life or approved specified purpose visiting. If you fall into these criteria, please speak to a senior member of our team. All staff are being updated and monitored to ensure compliance of all regulations and restrictions currently in place.


  • The safety of both residents and staff remain, and always will be our first priority, and as such we have re-implemented the use of face shields for all staff whilst continuing to wear face masks.


  • Staying in touch is important and can be done through virtual visits or over the phone. Please contact one of our friendly team on (03) 5824 2274 at anytime to have this arranged.


We would like to thank all our residents, team members and supporters for their ongoing support as we continue to navigate our way through this current lockdown.

Please remember to look after yourselves by following the guidelines in place to protect us all from this virus. If you have any questions or concerns, please do reach out. Polly Devine and her team will do all they can to assist.

For additional information please see:

We are encouraging all members of the community to check exposure sites and follow the advice given in relation to testing and isolation. Stay at home, wear a mask, and get tested if you are symptomatic or have been directed to and get vaccinated to help stop the spread and get us all back together.

To our families, friends, and supporters, thank you for your continued support and encouragement to date. We are very sorry to be imposing these restrictions once again, however, do so in accordance with DHHS guidance and importantly, in support of protecting the safety of Residents and our staff.

Yours Sincerely,


Polly Devine