Model of Care

To be a highly respected and long-standing provider of quality residential aged care, where staff, management, families, friends and the community work together to continuously improve the lives of our consumers.

To provide a level of quality aged care that surpasses the expectations of our consumers, their families and the wider community.
To create an environment where our staff feel valued, respected, safe and enjoy coming to work.
To identify opportunities for improvement in processes, standards of care, and the way in which we engage with our consumers’ families and the wider community; and to successfully implement these improvements with longevity.
To stay abreast of the latest developments in Aged Care protocols and to remain compliant at all levels.

We believe every consumer is entitled to individual, personalised, quality aged-care. We encourage independence and strive to maintain our consumers’ privacy and dignity. We understand the importance of physical and mental exercise, outside activities and fun.
We value the significant contribution our staff make to the successful running of the facility.
We acknowledge the important role of volunteers.